Make your programs clear.
Maintain your organization's profile, services, eligibility, locations, and instructions for getting help.
HopeMatch for Nonprofits
Spend less time navigating systems. More time helping people.
Help people find your services, coordinate referrals with trusted partners, and engage the volunteers and resources your programs need — without replacing the relationships at the center of care.
Start with Discover for free. Add other tools as your organization needs them.
Four tools. One platform.
- 01
HopeMatch Discover
- 02
HopeMatch Networks
- 03
HopeMatch Mobilize
- 04
HopeMatch Impact
You do not need all four products to get started.
The work around the work
The work around the work
Your mission is helping people. The work around it can get in the way.
Someone reaches out for a service you do not provide. Your team searches for another option, repeats intake information, and follows up to find out what happened.
Meanwhile, volunteer requests sit in one spreadsheet, supply needs in another, and reporting takes time away from the work itself.
HopeMatch helps organize those connections so your team can focus on the people behind them.
The platform
Four tools. Choose what helps your nonprofit.
01
HopeMatch Discover
Make your services easier to find and help people identify appropriate support beyond your organization.
Free
Learn more 02HopeMatch Networks
Coordinate referrals and follow-through with a trusted group of providers.
Free*
Learn more 03HopeMatch Mobilize
Recruit volunteers, request resources, and organize community support.
Low monthly cost
Learn more 04HopeMatch Impact
Understand recorded outcomes, recurring barriers, and remaining needs around your work.
Low monthly cost · In development
Learn more*Networks is free for approved nonprofit members when participation is covered by a coalition, foundation, or other sponsor. Your organization joins an existing funded Network rather than purchasing and operating the Network itself. Membership is subject to that Network's requirements.
Free for nonprofits
HopeMatch Discover
Help the right people find your services. Help your team find the next step.
Your organization may offer several programs, each with different requirements, locations, and application processes. Discover helps make those details easier to understand before someone contacts your team. It also gives staff a shared resource when a person needs support beyond what your organization provides.
The goal is not simply more inquiries. It is clearer expectations and more relevant connections.
Guide people toward relevant support.
Use directory search, guided intake, conversational AI, and matching to help identify appropriate programs and next steps.
Reduce repeated information gathering.
Reusable participant profiles and application assistance, where supported, help prepare common details. Optional follow-up helps identify another path when the first connection does not work.
Link to Discover from your website, use it alongside a participant, or help people find your programs through the public platform.
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See Discover in action
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Key workflow
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Results & follow-through
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Free through a participating, funded Network*
HopeMatch Networks
Make the referral. Stay connected to what happens next.
Your team should not have to chase every update through separate emails and phone calls. Networks gives approved providers a private place to coordinate referrals, share permitted information, and record the outcome.
A referral sent is not the same as help received. Networks helps your team follow the connection.
Make a warmer handoff.
Send referrals with relevant intake information, context, and notes so the receiving provider has a useful starting point.
Keep the conversation together.
Ask questions, share updates, and see whether a referral is awaiting review, accepted, or needs another action.
Know what happened.
Record whether services were received, understand barriers, and coordinate another option when appropriate.
Your organization retains its own programs, assessments, and eligibility decisions. The Network adds a shared process for working with partners. A free Discover profile does not automatically enroll your organization in a private Network.
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See Networks in action
Screenshots coming soon
Product overview
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Key workflow
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Results & follow-through
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Low monthly cost
HopeMatch Mobilize
Give your supporters a clear way to help.
Your nonprofit knows what would make a difference: more mentors, donated supplies, professional expertise, or practical support for someone you serve. Mobilize turns those needs into specific opportunities and helps your team organize the response.
Turn “How can we help?” into a clear opportunity and an organized response.
Ask for what you actually need.
Publish volunteer roles, supply requests, skills-based opportunities, and appropriate organization-sponsored needs.
Coordinate time, talent, and treasure.
Collect responses, understand what people are offering, and share the next steps with volunteers, donors, and community partners.
Track the commitment through completion.
Distinguish what has been promised from what has arrived, what is partially fulfilled, and what still needs support.
Use Mobilize for everyday program needs, a focused campaign, or practical gaps affecting participants. Consider existing services first where appropriate, then invite the community to help with what remains. Your team stays responsible for reviewing requests, approving participation, and protecting the people you serve.
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See Mobilize in action
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Key workflow
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Results & follow-through
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Low monthly cost · In development
HopeMatch Impact
Understand what your work is helping accomplish.
Your nonprofit needs more than a count of referrals sent or volunteers who signed up. You need to understand what support was delivered and where people still need help. Impact is being developed to bring together relevant information from the HopeMatch tools your organization uses.
Give your team a clearer basis for deciding what to improve and what support to seek next.
See recorded results.
Review services received, community contributions fulfilled, and needs that remain open or only partially addressed.
Recognize recurring barriers.
Identify patterns such as unavailable services, eligibility mismatches, transportation needs, or limited program capacity.
Support planning and reporting.
Use available information to improve workflows and explain needs and progress to your leadership, board, and funding partners.
Reporting reflects the information recorded by participating organizations. An unknown outcome stays unknown, and receiving a service does not automatically prove a lasting change.
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See Impact in action
Screenshots coming soon
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Key workflow
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Results & follow-through
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Built to support, not replace
Keep your mission, your relationships, and the systems that work.
HopeMatch is designed to support your organization, not take over its work.
Your case managers still build relationships. Your staff still make professional assessments. Your organization still determines eligibility and how its services are delivered.
Existing applications and case-management systems can remain part of the process. Any connections with those systems are evaluated and scoped separately.
Technology should reduce repetitive work, not remove the human conversation.
One connected journey
Here is how the tools can work together.
Step 1 · Discover
A person contacts your nonprofit for housing support, but your organization provides employment services. Your team uses Discover to identify relevant housing programs.
Step 2 · Networks
Where a provider belongs to your approved Network, you make a warm referral and follow its progress.
Step 3 · Mobilize
Once housing is secured, an appropriate request for furniture or moving assistance can be coordinated through Mobilize.
Step 4 · Impact
As Impact reporting develops, available records can help your team understand what support was delivered and what remains unresolved.
Start with the connection your team needs to make. Use the tools that support it.
Getting started
Getting started can be simple.
Step 1
Start with your free Discover profile.
Review your organization's services, eligibility, locations, and contact instructions so people can understand what you provide.
Step 2
Choose where your team needs support.
Explore Network participation, organize supporters with Mobilize, or discuss your reporting needs.
Step 3
Put the tools into your daily work.
Identify the staff responsible for service updates, referrals, or community opportunities. Define any onboarding and support your team needs.
FAQ
Questions from nonprofits
Straight answers about getting started, pricing, each product, your staff, and privacy. Something else on your mind? Ask us directly.
01
Getting Started & Pricing
4 questions02
HopeMatch Discover
5 questions03
HopeMatch Networks
4 questions04
HopeMatch Mobilize
4 questions05
HopeMatch Impact
2 questions06
Your Staff, Systems & Information
2 questionsMake the work around your mission easier.
Help people find the services you provide. Give your staff a better way to connect with partners. Bring willing supporters into the work.
Start with HopeMatch Discover for free and build from there.
HopeMatch for Nonprofits · More connected support. More room for human care.